Important Safety Information - Bioethanol Burners
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MAD Design Group is very safety conscious. We have taken every care in designing, manufacturing and assembling your Fire to ensure it operates effectively, efficiently and safely. In return, we ask that you exercise care when using this appliance and follow the instructions below:
This manual contains instructions for the safe installation and use of your new EcoSmart Fire. Before installing and using your appliance, read the entire manual and follow the instructions and warnings carefully.
The appliance must be installed in a fixed and secure position.
WARNING! Failure to follow these instructions and warnings could result in death, serious injury, or property damage.
1. Explosion/Fire Hazard

i. Never use any fuel other than e-NRG Bioethanol in the appliance. Never use gasoline.
ii. Shut appliance off and allow to cool 60 minutes before refueling. Flame may be difficult to see—do not assume appliance is off. Always follow shut-off procedure before refueling.
iii. Wipe up spills immediately with a dry cloth followed by a cloth dampened with water. Allow to dry completely before lighting Burner.
iv. Do not operate in a room with oxygen tanks in use or if flammable vapors are present.
v. Store fuel only in original container or provided Jerry Can. Store away from area where the appliance is located. Transport and/or store fuel only in a plastic or metal container that is acceptable for use with the fuel and non red in color.
vi. Never smoke while refueling or lighting the appliance.
2. Locating the Fire
i. Keep children away from the appliance. Never leave children unsupervised when the fire is operating.
ii. Install a smoke alarm and test it monthly to make sure it is in working order. Have a multi purpose dry chemical type fire extinguisher (AB:E in Australia / ABC in USA). These can be purchased from your distributor or independently.
iii. For decorative purposes only. Not suitable for continuous operation. Do not use the appliance to heat or boil water or as a cooking appliance. Do not put wood, charcoal, paper or other combustible objects in the Fire.
iv. Do not move or relocate the appliance while in use.
3. Ventilation
i. Open fires consume oxygen and contain the risk of indoor air pollution. Use only in well-ventilated areas and those that are protected from the draft effects of cross ventilation. Improper ventilation can cause serious injury or death. People with breathing problems should consult a physician before using the appliance.
4. Fuelling the Fire

i. This appliance ONLY uses e-NRG Bioethanol fuel. e-NRG Bioethanol is a flammable liquid. Store in original container or supplied Jerry Can away from heat and sources of ignition.
ii. e-NRG Bioethanol is classified as a Dangerous Goods Flammable Liquid Class 3, PGII and is regulated by specific standards and rules. You must familiarise yourself with the appropriate regulations of your country in order to safely and legally store, handle, decant and use this fuel.
iii. The customer warrants to MAD Design Group that after delivery of their Fire and whilst MAD Design Group retains any interest in the goods or consigned goods (as the case may be) the customer shall comply with all applicable acts, regulations and laws dealing with the transport, unloading and storage of dangerous goods.
iv. MAD Design Group is not liable for any damage caused by using the incorrect type of fuel.
5. Operating the Fire
i. Make sure the shut-off mechanism operates freely.
ii. Do not use if damaged or malfunctioning.
iii. Risk of explosion or burn. Use only the lighting rod and lighter provided with your appliance to ignite the fireplace. Using matches or other lighters could result in serious injury.
iv. Do not use the lighter without the lighting rod.
v. Remove the Burner frequently to check for any residual fuel underneath the Burner. Accumulation of fuel underneath could cause an explosion.
vi. NEVER leave a fire unguarded.
vii. For those models that come with a Glass Fire Screen:
WARNING: DO NOT OPERATE WITHOUT THE GLASS FIRE SCREEN
The appliance must be fully assembled before being operated. Failure to install (or removal of) glass panels will void the warranty and render the product unapproved for use with the included burner.
6. Hot Surface Hazard
i. Due to high surface temperatures, keep children, pets, clothing and furniture away from the unit, as the unit is hot while in operation, contact with the appliance may cause skin burns.
ii. The shut-off mechanism on the Burners will become very hot during operation and will stay hot for up to 60 minutes after use. To avoid injury, do not touch with any parts of your body nor with any combustible materials such as matches or flammable liquids. Always use the lighting rod provided with your appliance to open or close the shut-off mechanism.
7. Using Accessories
i. Use only authorised accessories and tools with your appliance. Accessories and tools supplied by EcoSmart Fire are strongly recommended. Light only with the lighting rod and lighter provided. Visit for a full line of accessories for your appliance.
ii. Doors must not be added to modify any EcoSmart Fire model. To reduce the risk of fire or injury, do not modify the appliance in any way. Models that are fitted with a door by the manufacturer must not be modified in any way.
iii. EcoSmart Fires have not been tested with an unvented gas log set. To reduce the risk of fire or injury, do not install an unvented gas log set into this appliance.
iv. Pebbles or other refractory decorative fire accessories should not be placed directly over the Burner mouth or interfere with the flame.
For decorative fire accessories you must:
- Ensure the decorative fire accessories do not interfere with the shut-off mechanism.
- Confirm quality and suitability of fire accessories to ensure the accessories will not explode, emit carbon monoxide or fumes when exposed to extreme temperature variations.
- Fire accessories must not be smaller than the largest opening of the burner used so that the accessories cannot fall into the burner at any time.
v. Do not use fittings or spare parts, other than those available from or recommended by MAD Design Group for the fire casings, fireboxes, grates or burners.
vi. Certified EcoSmart Fire screens are recommended to prevent injuries to children and pets. The fire should never be left unattended.
8. Custom Designed Fireplaces, Australia:
The 2017 Safety Standard introduced by the ACCC stipulates that all ethanol fireplaces must meet the following minimum criteria.
In regards to Design, a decorative alcohol fuelled device must:
(a) require installation in a fixed position; or
(b) have both:
(i) a dry weight of at least 8 kg; and
(ii) a footprint of at least 900 cm2
In regards to Stability, a decorative alcohol fuelled device must comply with the clause 4.5 of the European Standard.
If you are creating a custom designed fireplace with an EcoSmart Burner it is imperative that the criteria is applied.
If you have any questions regarding any of the important safety information please contact your distributor or MAD Design Group.
Please store these warnings in a safe place for future reference.