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We offer a transferable limited warranty and a service
and support network should you need it
Quality and Safety

Terms & Conditions

Read the sales, purchase, return, and refund policies for our various EcoSmart channels.

Quality, Safety, Reliability

Our products have been specified by many world-renowned architects and designers.

2 Years Warranty

2 Years from Purchase

Full two years warranty on stainless steel parts including raw, linished and powder coated.

1 Year Warranty
1 Year from Purchase

Mild steel including powder coated and chrome plated, cement, glass, leather, fabric and mdf (painted or cement rendered).

Submit Your Warranty

Please note that this form is only suitable for
single warranty registrations.

You must fill all the required fields.
I have read and understood the Installation,
Operation and Maintenance Manual
or call +61 (2) 9997 3050
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The Fire Company.
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We aim to get back to you in under 24 hours - if this timeline doesn’t suit your immediate needs, please do not hesitate to contact us by phone +61 (2) 9997 3050.