e-NRG Bioethanol Fuel

Are bioethanol fireplaces refilled?

EcoSmart Fires are easily filled with a proprietary safety jerry can, which features a special dispensing nozzle designed to use in dedicated filling points, which means it’s clean, safe and fast to refill and re-light to enjoy.

Is e-NRG bioethanol the same as gel fuel? Can I use gel fuel in my fire?

e-NRG is a liquid fuel and is NOT the same as gel fuels. Gel fuels have added thickening agents that can reduce the heat output and fuel efficiency. It can also leave sticky residue in the burner, which will eventually affect safe operation. Gel fuels are used only on burners specifically designed to use them. EcoSmart Fires are designed and manufactured to burn only e-NRG liquid ethanol. Other fuels, especially gels, are not recommended. In fact, the use of brands other than e-NRG voids the burner’s warranty.

Is it required that I use a jerry can to operate e-NRG or can I pour e-NRG directly into the burner?

Yes, we provide jerry cans, lighting rods and lighters with every burner because we want you to have the highest quality and safest experience possible when using our products. The jerry can ensures that you don’t splash ethanol when pouring or overfill the burner.

If you add the adaptor to the e-NRG bottle the Safety Spout can be connected to the bottle - only then can you use the e-NRG bottle to fill the burner. Filling from the bottle without an attached safety spout can result in serious injury.

Does e-NRG bio ethanol burn yellow or blue?

e-NRG Bioethanol is formulated to consistently burn its signature bright orange colour so you get maximum enjoyment out of your ethanol burning fireplace.

Can the e-NRG bottles be recycled?

The e-NRG bottles are made from HDPE – High Density Polyethylene and can be recycled in your normal recycling bin. This type of material is usually found in packaging for things like detergents, bleach, shampoo, conditioner and milk containers. These materials can be placed into your recycling bin for pick up by your local council and are recycled into more bottles and bags for future use.

Does e-NRG bioethanol smell?

Bioethanol has substances added to it in order for it to be labelled ‘de-natured’. The burning of these substances may cause a slight smell upon initial lighting and will dissipate with time. There is also a slight odour once the flame is extinguished – similar to when you blow out a candle. This also dissipates into the air.

Can I use my existing fireplace even though the flue is blocked off?

Yes, with a bioethanol burner, you are able to bring back a real flame into your existing fireplace with no flue required. Bioethanol is a clean-burning fuel.

I spilled some e-NRG. What is the safest way to clean it up?

Bioethanol can be wiped up with either a paper or cloth towel. Paper towels can be disposed of in regular trash bins. Though not toxic, it is recommended that you wash hands immediately after coming into contact with e-NRG.